Shipping Policy Page

At Fineyst Signs, we strive to deliver high-quality custom signage with precision and efficiency. Our production timelines are carefully structured to balance quality craftsmanship with prompt delivery. Please review the following information to understand how we calculate turnaround times and what factors may influence your order's timeline.

1. Estimated Turnaround Time

Turnaround time may vary depending on several key factors. Generally, production and delivery can range between:

Timeline Working Days
Minimum 6 working days
Maximum 40 working days

* These estimates include manufacturing and delivery but are subject to change based on order specifications and logistics.

2. Factors That Affect Turnaround Time

Several variables influence the exact lead time for your order:

Type of Sign Ordered

Certain signs, such as LED Neon Signs, have a quicker production time (as little as 6 working days). More complex or large-format signs may require additional time for fabrication and quality checks.

Confirmation of Design Details

We begin production only after final design approval. Delays in reviewing or confirming designs can extend the timeline.

Payment Status

Production starts after full payment has been received and verified. Delays in payment may impact your delivery schedule.

Approval of Final Production Images

Before shipping, we share final photos of your completed sign for your approval. Prompt confirmation helps us avoid unnecessary delays.

Shipping Method (Air or Sea Freight)

Delivery timelines vary significantly depending on your chosen shipping method:

  • Air Freight: Faster delivery, generally within a few days after dispatch.
  • Sea Freight: Economical but can take several weeks, especially for international shipments.

3. When Does the Lead Time Start?

Please note that the official production lead time begins the next working day after we receive both:

  • Full and confirmed payment, and
  • Final design approval, including confirmation of all specifications and production images.

4. Additional Notes

  • Working days exclude weekends and public holidays.
  • Bulk orders, special finishes, or unique customizations may extend standard lead times.
  • We always aim to keep you informed at every stage of the process and provide status updates throughout production and shipping.
  • International customers are responsible for all duties, taxes, and customs fees imposed by their country's regulations.
  • If a package is returned due to an incorrect address, the customer will be responsible for any additional shipping charges required to reship the order.

5. Contact Information

If you have any questions about turnaround time or need to place a rush order, our team is here to help:

Fineyst Signs

122 Henderson Rd, Sandy Creek, NY 13145, USA

Email: info@fineystsigns.com

Phone: +1 888 595 5080